Unexpected Ban After Successful Payouts
I have been trading for over 7 years and currently have active accounts with more than 20 prop firms. FTMO was one of the firms I trusted and considered among my favorites. I had two FTMO accounts, a $10K account and a $100K account. On my $10K account, I successfully completed the funded stage and received two payouts without any issues. However, when I requested my third payout, I was suddenly informed that there was an issue with my documents and that my account would be terminated/banned. What I find difficult to understand is why this issue was only raised after I had already completed the process and received two successful payouts. If there was a problem with my documentation, I believe I should have been given an opportunity to provide the correct documents or clarify the issue. Instead, my account was banned, and despite contacting support and sending emails, I did not receive a satisfactory response. After more than 7 years of trading and experience with 20+ prop firms, this experience was extremely disappointing, especially coming from a firm I previously had a very positive opinion of. I’m sharing this so other traders can be aware of my experience and make their own informed decision.
